Privacy Policy
How MotifPix uses your account and pattern data.
Your account and patterns
MotifPix stores your name, email, password hash, session records and subscription status to provide your account. Original photos are processed in your browser. Saving a project uploads its stitch grid, thread colors, dimensions and title to private cloud storage. We do not upload the original photo for conversion.
Infrastructure
Cloudflare hosts the website, database, private files and transactional email. Waffo provides hosted checkout and subscription management. We do not receive or store your full payment card number. This preview uses Waffo test payments only.
Your controls
You can delete a saved project from My patterns and delete your account in settings. Exported PDFs remain in your account for re-download until account deletion. Contact hello@motifpix.com for data access or deletion assistance. Operational logs and infrastructure backups may persist according to the infrastructure retention settings.
Cookies and diagnostics
We use essential cookies for login and session security and browser storage for interface preferences and temporary drafts. We do not sell your uploaded patterns or train an AI model on them. Service logs help diagnose failures and protect the service.
Contact
Questions about privacy: hello@motifpix.com.